Cloud ERP Onboarding Consultant

Há 6 dias


Lisboa, Lisboa, Portugal Sap Se Tempo inteiro

Unlock Customer Success as a Global Onboarding Implementation Specialist at SAP, where you'll lead a portfolio of accounts with moderate complexity, overseeing customer onboarding, implementation, and adoption needs. Collaborate with account teams to deliver targeted customer engagements, onboard and orient customers, and introduce them to key resources. Contribute to creating customer-facing collaterals and best practices, advising on transformation, project, and technology readiness areas. Guide customers through enablement planning, effectively communicate customer status, and support customer enablement events.

What You'll Do:

  • Manage a portfolio of accounts with moderate complexity.
  • Oversee customer onboarding, implementation, and adoption needs.
  • Deliver and contribute to creating customer-facing collaterals and best practices.
  • Advise on transformation, project, and technology readiness areas.
  • Guide customers through enablement planning.

What You Bring:

  • 3+ years of experience in customer onboarding, software implementations, post-sale account management, sales, or project experience.
  • Experience with cloud solutions, preferably SAP.
  • Functional knowledge of targeted SAP S/4HANA private and public editions.
  • Strong understanding of the customer onboarding lifecycle.
  • Knowledge of SAP internal processes and tools.
  • Strong communication skills and ability to present recommendations to senior levels.


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