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Collaboration Platforms Specialist
Há 1 mês
Key Responsibilities
- Advise departments on collaborative topics, including the Global Intranet, for Azure-hosted and O365 cloud-based SharePoint applications.
- Manage requirements and create solution concepts for collaborative platforms.
- Lead or participate in projects for the implementation or further development of technical and functional requirements.
- Define administration and governance for collaborative SharePoint-based services in the Microsoft 365 suite and implement necessary tools and reports.
- Support the introduction of new services, including handover to Service Desk and Local Technical Service.
- Execute user adoption events and training measures.
- Manage both 2nd and 3rd level support for collaborative solutions provided by HCL and support the key user community and operational IT organizations with technical expertise.
Requirements
- Successfully completed studies in business informatics, similar disciplines, or equivalent qualifications.
- Several years of experience in the technical operation of collaboration platforms, including implementation, rollout, and support.
- Continuously updated knowledge in Office 365 services and their future developments.
- Experience in implementing functions for data analysis and report generation.
- Several years of experience in the technical management of medium-sized IT projects.
- Proficient in translating department-specific requirements into technical concepts and solutions, using agile methodologies.
Technical Knowledge
- SharePoint 2013
- Microsoft Azure (Infrastructure as a Service)
- Office 365 services (SharePoint Online, Teams, OneDrive, Stream, PowerApps, Power Automate)
- PowerShell
- PowerBI
