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Computer Hardware Technician

2 semanas atrás

Lisboa, Lisboa, Portugal Hitachids Tempo inteiro

We are a global digital solutions and transformation business with a bold vision of our world's potential. Our goal is to empower innovation and technology to power good.

Job Requirements

This role requires a dedicated and proactive IT Support Technician to join Spanish line support as an IT Service Desk Analyst.

Duties and Responsibilities
  • Provide first-line technical support for various IT issues, including hardware, software, network, and application-related problems.
  • Assist with password resets, account lockouts, other user account management and Active directory / ARS platform knowledge.
  • Document and track incidents and service requests in the ticketing system, ensuring accurate details and timely updates.
What We Offer
  • A 24*7 rotational shift environment where you can work with a variety of tools.
  • A collaborative and inclusive work environment.
  • Excellent opportunities for career growth and development.