Native German Speaker Customer Advisor

Há 6 dias


Vila do Conde, Porto, Portugal TN Portugal Tempo inteiro

We are seeking a talented and enthusiastic customer service representative to join our team in Lisbon. As a customer advisor, you will be responsible for providing exceptional customer service to our clients via phone and email.

The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in German and English. You will be working with a global fashion company that operates in over 40 countries, with a committed workforce of 36,000.

In this role, you will be responsible for addressing customer inquiries, resolving issues, and providing product information. You will also be expected to engage in cross-selling and upselling of products, as well as provide advice on payment methods, delivery, exchanges, and guarantees.

The successful candidate will have the opportunity to work in a dynamic and international environment, with opportunities for career advancement. We offer a competitive salary plus bonus, private health insurance, and comprehensive relocation package for those relocating from abroad.

PVH is an American fashion group that operates globally-adored brands like Calvin Klein and Tommy Hilfiger. We believe in a world powered by forward design, creativity, and top-quality apparel. If you are passionate about delivering exceptional customer service and working with a leading brand, we would love to hear from you.



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