Human Resources Specialist
4 semanas atrás
Role Summary
We are seeking a skilled Human Resources Specialist to provide exceptional support to staff in accordance with Service Level Agreements on the initiation of HR transactions in Workday.
Main Responsibilities
- Troubleshoot complex system inquiries and identify solutions
- Support staff and managers on how to access and use Global HR self-service tools, Reward and Recognition systems, and policies
- Represent HR Connect in designated countries to all staff
- Provide training, presentations to staff/managers and HR
- Answer HR local policy questions to staff for designated countries
- Run reports out of HR systems, create new reports
- Develop, manage and maintain the knowledge database
- Suggest improvements on policies and procedures between service centre sites and HR teams
- Represent HR Connect in HR (global, regional, local) Projects and system & process improvements linked to Workday, BRAVO, MAP (performance cycle) etc
- Build relationships with HR teams and other key stakeholders, collaborate and share best practices
Requirements
- Bachelor’s or equivalent in HR, Business Administration, Economics or equivalent
- Minimum of 2 years professional work experience within a commercial service delivery/customer service environment
- Fluent in 2 or more language(s) at least English
- Experience in HR systems and processes: Workday and ServiceNow
- Multinational company experience in a service centre environment
- Well-developed computer skills in the Microsoft Office 365 environment (preferably Excel)
- Availability for a temporary project expected to run until March 2025
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