Support Agent for Home Technology
Há 7 dias
Career Opportunity at Blu Selection
We are seeking a talented individual to fill the role of Support Agent. As a Support Agent, you will be responsible for providing excellent customer support via phone, email, and social media channels.
About the Job
This is an exciting opportunity to work in a multicultural team environment alongside a diverse group of colleagues. You will have the chance to develop your skills and knowledge in a fast-paced and challenging environment.
Key Responsibilities
- Provide support to customers by responding to inbound requests and documenting relevant case information
- Assist users with Pre-Sales, General Inquiries, and technical support issues
- Adapt the brand's voice and tone for interactions on both private and public channels
About Us
We are Blu Selection, a leading global brand that offers innovative solutions to customers around the world. Our company was founded by two French entrepreneurs in 2000 and has since grown to become a household name.
What We Offer
- Fully paid training and professional development opportunities
- A multicultural and international work environment
- The chance to collaborate with some of the biggest brands in the industry
Requirements
- You must be a native German speaker
- You should have a good level of English
- You should be customer service oriented, have good communication skills, be pro-active, and a team player
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