Health Management Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Explore a rewarding career as a Health Manager with Cross Border Talents in Lisbon.

Your Key Responsibilities:
  • Client Support: Provide personalized assistance to policyholders via various channels, managing their service payments and ensuring high-quality service.
  • Healthcare Guidance: Handle calls from beneficiaries and healthcare professionals, informing them about subscribed guarantees and guiding them through the healthcare process.

As a Health Manager, you will be the primary point of contact for policyholders, requiring excellent interpersonal skills, organizational abilities, and attention to detail.

Your Main Duties:
  • Administrative Tasks: Manage contract registration, cancellations, contribution collection, process reimbursements, prepare quotes, and update customer files.
  • Customer Support: Offer information on contract guarantees, reimbursements, and all aspects of contract life, mainly through phone or email.

This role involves no prospecting or sales activities. Instead, focus on delivering exceptional customer service and meeting performance indicators.

Why Join Us?

By joining our team at Cross Border Talents, you will receive comprehensive training, full support in learning our tools and processes, and benefit from a local management team. This role is dynamic, versatile, and offers real growth opportunities.

Ideal Profile:
  • Education: A Bac+2 (Associate Degree) with or without experience in insurance, but we are most interested in your personality.
  • Key Qualities: You are a team player with excellent interpersonal skills, a great listener, and customer-service oriented. You are organized, detail-oriented, and thrive on meeting objectives.
  • Languages: Fluency in French (C2) with a good command of English (B2).

We offer a respectful and supportive work environment. If you're looking for a challenging and rewarding opportunity, apply now.

Estimated Salary: 14,700 EUR per year, based on a 14-month contract, including a KPI Bonus of 4% of the annual base salary.



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