Software Support Specialist
Há 1 mês
Company Overview
Headhunt International is a leading provider of innovative solutions for businesses worldwide. We empower our clients to succeed in the ever-evolving landscape of technology and customer service.
Job Summary
We are seeking an experienced Software Support Specialist - Irish Language to join our team in Athens, Greece. This is a unique opportunity to work with world-renowned tech leaders and provide exceptional support to customers while developing your skills and expertise.
About You
- You have excellent communication skills and are fluent in Irish Gaelic.
- You possess sales experience with consumer products and services, which will be an asset in this role.
- You are skilled in technical research and troubleshooting customer problems.
- You have advanced internet research skills and can empathize with customers to deliver positive outcomes.
- You have a positive attitude, are adventurous, and willing to learn and grow with our company.
What You Will Do
As a Software Support Specialist - Irish Language, you will:
- Identify customer needs and provide suitable solutions, including sales.
- Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner.
- Assist customers in placing orders and addressing related issues.
- Answer customer inquiries and troubleshoot or escalate technical issues as needed.
- Foster strong relationships with colleagues and contribute to a collaborative environment.
Benefits
- A competitive monthly salary (approximately €2,500) + 2 extra salaries per year.
- Complete relocation support, including flight tickets and accommodation expenses.
- Healthcare benefits and numerous discounts.
- Professional growth and development opportunities.
- State-of-the-art premises with relaxing break areas.
- The chance to work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities.
Minimum Requirements
- Candidate must have EU citizenship or permission to work in Greece.
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