Software Support Specialist

Há 1 mês


Porto, Porto, Portugal Headhunt International Tempo inteiro

Company Overview

Headhunt International is a leading provider of innovative solutions for businesses worldwide. We empower our clients to succeed in the ever-evolving landscape of technology and customer service.


Job Summary

We are seeking an experienced Software Support Specialist - Irish Language to join our team in Athens, Greece. This is a unique opportunity to work with world-renowned tech leaders and provide exceptional support to customers while developing your skills and expertise.


About You

  • You have excellent communication skills and are fluent in Irish Gaelic.
  • You possess sales experience with consumer products and services, which will be an asset in this role.
  • You are skilled in technical research and troubleshooting customer problems.
  • You have advanced internet research skills and can empathize with customers to deliver positive outcomes.
  • You have a positive attitude, are adventurous, and willing to learn and grow with our company.


What You Will Do

As a Software Support Specialist - Irish Language, you will:

  • Identify customer needs and provide suitable solutions, including sales.
  • Guide customers through billing inquiries, handle transactions, and resolve issues in a timely manner.
  • Assist customers in placing orders and addressing related issues.
  • Answer customer inquiries and troubleshoot or escalate technical issues as needed.
  • Foster strong relationships with colleagues and contribute to a collaborative environment.


Benefits

  • A competitive monthly salary (approximately €2,500) + 2 extra salaries per year.
  • Complete relocation support, including flight tickets and accommodation expenses.
  • Healthcare benefits and numerous discounts.
  • Professional growth and development opportunities.
  • State-of-the-art premises with relaxing break areas.
  • The chance to work for a Great Place to Work-Certified Company that fosters diversity and offers equal opportunities.


Minimum Requirements

  • Candidate must have EU citizenship or permission to work in Greece.




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