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Website Solutions Specialist
1 semana atrás
The Insight Sales Group is seeking a highly motivated Website Solutions Specialist to join our team in Lisbon, Portugal. As a key member of our customer support team, you will be responsible for providing exceptional support to customers via various channels, ensuring a seamless and positive experience.
Responsibilities
* Provide technical assistance to customers via phone, email, or chat
* Troubleshoot issues related to website solutions and deliver effective solutions
* Collaborate with internal teams to escalate and resolve complex cases efficiently
* Act as a trusted advisor, guiding users through their queries and enhancing their satisfaction
Requirements
* At least 6 months of experience in customer service, tech support, or a similar role (mandatory)
* Fluency in German (C1) and English (B2)
* Proactive problem-solver with excellent communication and interpersonal skills
* Ability to work on a 24/7 rotational schedule, including night shifts and two rotating days off
What We Offer
* Competitive compensation package
* Comprehensive training program to set you up for success
* Exposure to a multicultural, fast-paced environment with potential career advancement opportunities
Why Join Us
Discover the vibrant lifestyle of Lisbon while building a rewarding career with Insight Sales Group.
