Service Delivery Executive

Há 6 dias


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
Key Accountabilities

The Service Delivery Executive will oversee the management of a portfolio of B2B products and services, prioritizing and ensuring the successful delivery of projects. This role involves contributing to the vision for development of Network and Unified Comms' services, leading a team of product and marketing managers, and proactively identifying key projects' obstacles and risks.

  • Develop a consistent portfolio of products and services that supports business customers in the Unified Communications, Fixed Data Connectivity, and Media area.
  • Lead a team of product and marketing managers responsible for these areas.
  • Define a 2-3 years' product vision and strategy in the Unified Communications, Fixed Data Connectivity, and Media areas, working closely with local departments while maintaining a shared group vision.
  • Evaluate market opportunities, develop compelling business and value cases for new products, and assess pricing models for new solutions.
  • Define business and user experience requirements for the development of new solutions and evolution of existing solutions, engaging with internal teams and external technology partners.
  • Participate in market consultations and contracting processes with service and solution providers, aligning with the Supply Chain team.


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