Cloud Service Delivery Lead
Há 7 dias
About the Team
We are a dynamic and vibrant community within AXA Group Operations, with over 8,000 employees worldwide. We're committed to equal opportunities in all aspects of employment and promoting Diversity & Inclusion.
We're looking for a Cloud Service Owner to join our team and contribute to our mission of becoming a sustainable tech-led company.
Your main responsibilities will include:
- Being accountable for the operational performance of the selected Cloud Service Provider (AWS) services
- Coordinating with the CSP MPI Service Delivery team to report on the quality of service (KPIs, OLA, …)
- Governing the services delivered by the CSP AWS
- Ensuring 3rd party vendors perform all services at the right level of quality (KPIs, SLAs, …)
You'll be working closely with various stakeholders in different regions, including DBA, VM SME, SQL SME, Backup and Restore operations, Disaster and Recovery operations, and OS operations.
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