German Technical Support Specialist

Há 1 mês


Faro, Portugal Atlean World Tempo inteiro
About This Opportunity

We are seeking a highly skilled German Technical Support Specialist to join our team at Atlean World. As a Technical Support Advisor, you will play a critical role in providing exceptional support to corporate customers and partner companies.

This is a fantastic opportunity for someone looking to accelerate their career while enjoying a great work-life balance. By working remotely from Portugal, you will have the flexibility to manage your time effectively and enjoy the best of both worlds.

Responsibilities:
  • Provide technical advice and support to corporate customers and partner companies via phone, email, and chat in both German and English.
  • Solve complex technical problems in collaboration with IT administrators, managers, and other employees of partner companies.
  • Identify relevant processes and provide feedback to other teams to improve overall efficiency.
Requirements:
  • Language Proficiency: Fluent in German and good command of English.
  • Tech Expertise: Minimum 1 year of experience in technical support or system administration.
  • Customer Service Skills: Excellent communication and interpersonal skills.
What We Offer:
  • A competitive salary range of €18,500 - €20,500 per annum, taking into account the remote location.
  • 12-month renewable contract for stability and growth.
  • Private health insurance after 6 months for added security.
  • Meal vouchers and additional salaries as benefits.

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