Technical Support Specialist
3 semanas atrás
At IT Industrial Company, our team is dedicated to providing top-notch technical support to our global customers. As a Technical Support Specialist in our Service Desk, you will play a crucial role in ensuring the smooth operation of our systems and resolving issues efficiently.
The ideal candidate will have 2-7 years of experience in Service Desk/Technical Support - L1 roles, with excellent communication and customer service skills. You will be responsible for providing support through calls, emails, and self-service tickets, working 8 hours a day between 7am-8pm GMT times. This may require adjusting to different time zones, depending on the language resource's shift time.
Main Requirements:
- Experience: 2-7 years in Service Desk/Technical Support - L1
- Skills:
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