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Portugal - Klantenservice Specialist
Há 1 mês
Bij Teleperformance Portugal werk je als klantenservicemedewerker voor een project in de gezondheidszorg. Je belangrijkste taak is het beheren van klantverzoeken met betrekking tot het gebruik en de werking van een centraal staand apparaat.
Je bent verantwoordelijk voor het helpen van klanten bij eventuele vragen en zorgen over het product, het informeren en voorlichten van klanten over de veiligheid en functies van het apparaat, en het ondersteunen van klanten bij vragen over verzending, retournering, betalingstransacties en het ruilbeleid.
Je profielWe zoeken een medewerker met een vloeiend niveau Nederlands (schriftelijk en mondeling), een goed begrip van de Engels taal (minimaal C1-niveau), en de bereidheid om in het buitenland te werken en een internationale ervaring op te doen. Je moet ook in staat zijn om met gevoelige informatie om te gaan, en beschikken over team spirit en uitstekende communicatieve en interpersoonlijke vaardigheden. Ervaring in telefonische klantenservice is een pré.
