Marketing Specialist

4 semanas atrás


Lisboa, Lisboa, Portugal Estoril Sol Digital Tempo inteiro
Marketing Agent Job Description

We are seeking a highly skilled Marketing Agent to join our team at Estoril Sol Digital. As a Marketing Agent, you will be responsible for managing the operational set-up of our CRM strategy, working closely with technical teams to implement the CRM tool, and identifying player segments to create tailor-made mailings.

Key Responsibilities:

  • Work closely with technical teams to implement the CRM tool
  • Identify player segments and create tailor-made mailings
  • Create a marketing plan based on CRM needs and take charge of scenario creation
  • Actively solve any possible problems during marketing plan development
  • Take responsibility for scenario delivery within foreseen deadlines and implementation via CRM tool
  • Develop multichannel campaigns (email – SMS – bannering, etc.)
  • Perform regular follow-up and respond to customer service department questions
  • Assure reporting of results generated by CRM campaigns and offer propositions to optimize these results
  • Set up A/B testing and perform ongoing assessments
  • Coordinate and articulate with Product, CS, Design, and PX teams according to needs
  • Assure regular reporting about CRM project progress

Requirements:

  • Analytical skills
  • Organized
  • Reactive
  • Marketing degree or equivalent
  • At least 2 years of experience in marketing project management and/or customer loyalty/retention
  • English and Portuguese proficiency
  • Excellent spelling and writing skills in both languages
  • Good communication and interpersonal skills
  • Ability to manage stress levels
  • Intelligence and analytical skills to understand situations and find solutions
  • Efficient, solution-oriented, and resourceful

What We Offer:

  • An enriching and valuable experience in a playful sector
  • A full-time contract with an attractive and dynamic salary package
  • A training with professional and passionate colleagues in a fun and challenging environment
  • An experience in a company that is in full expansion and ambitious about its development

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