Sales Associate

Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create new opportunities for growth to our crew members.

• Actively selling and advising customers throughout the shop, with good powers of persuasion and a friendly attitude, as well as being clearly focused on successfully concluding a sale.
• Responsible organisation of your own Shop department in consultation with the Shop Manager.
• Responsible organisation of your own stock area (stock management) in consultation with the Shop Manager.
• Constantly updating/refining merchandise presentation.
• Dressing the shop, the shop window, and the display cabinets in consultation with the Shop Manager.
• Ensuring that quality merchandise is supplied in the correct quantities by passing on to the Shop Manager information from clearance sales and from meeting customer demand.
• Correct implementation of payment transactions.
• Carrying out stocktaking duties.
• Cleaning the shops and stores.
• Increasing guest satisfaction.
• Helping out with sales promotion campaigns.
• Complying with safety regulations; taking part in safety drills.

Requirements:

• Minimum of two (2) years' experience on board a cruise ship in a similar position required.
• Strong team spirit.
• Fluent in written and spoken English. German is a Plus.
• Any additional foreign language skills are a plus.
• Excellent interpersonal and public communication skills.
• Must have very good administrative skills (proficient in Microsoft Office).
• Knowledge in MXP / POS is a plus.
• Excellent organizational skills.
• Must be able to remain calm under pressure.
• Must be service-minded with an outgoing, charming, and friendly personality.