Workplace Systems Engineer
Há 3 dias
About Us
Richemont is a leading luxury goods group, renowned for its prestigious Maisons and commitment to excellence in jewellery, watches, fashion, and accessories.
We are seeking an experienced Workplace Systems Engineer to join our team, responsible for transforming business requirements into standards for devices across various workplace environments.
About the Role
You will contribute to the definition of standards and good practices on device usage at Richemont, working closely with stakeholders to discover opportunities for improvement and innovation.
Key Responsibilities:
- Contribute to the development of standards and best practices for device usage at Richemont.
- Collaborate with projects and products counterparts to advise on the usage of Richemont standard devices or the identification of new ones.
- Engage with stakeholders to elicit business requirements and enhance the device offering.
- Participate in the architectural design of infrastructure for provisioning, managing, and securing standard devices.
- Test and validate new hardware devices or configurations to satisfy business needs and ensure continuity of standards.
- Communicate about best practices, standard catalogs, technical documentation, and governance for device provisioning and adoption.
- Improve workplace technology in boutiques, logistic centers, and manufactures with solutions tailored to specific needs.
- Support retail, logistic, and manufacture landscapes with quality and empathy, treating L3 incidents respecting established SLAs.
- Coordinate small projects limited to the Retail ecosystem, researching and developing new technologies for integration into network architecture.
Requirements
To succeed in this role, you should possess:
- Complex technical discussions skills regarding interconnected environments.
- Ability to summarize main points for technical and non-technical audiences.
- Curiosity and enthusiasm for discovering and testing new technologies.
- Knowledge of how to gather and elicit requirements from business stakeholders and technical partners.
- Natural customer orientation and ability to provide high-quality services and products.
- Autonomy in managing projects and motivating teams to achieve common results.
- Risk assessment skills related to large-scale technical solution implementation.
- Mature foundational knowledge of Networking and Security concepts.
- Practical experience with Cloud services, mainly SaaS applications.
- Familiarity with Operating Systems configuration and management in enterprise environments.
- Coding skills in at least one language, preferably Python or Power Shell.
- Data manipulation and presentation skills.
- Experience in deploying PC settings through GPO and Intune profiles or custom scripts.
- Knowledge of VDIs provisioning in Cloud environments (AWS, Citrix).
- Familiarity with POS devices, Credit Card terminals, and typical computing setups in retail environments.
Education & Certifications
Required:
- Higher Diploma or Bachelor's degree in Computer Science or equivalent.
- At least 5 years of experience as a Workplace engineer in a retail environment.
Desirable:
- Amazon Web Services Practitioner certification.
- Security Knowledge or certifications.
- Automation/Scripting certifications.
Salary
$120,000 per annum, depending on location and experience.
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