Multilingual Service Desk Agent
Há 6 dias
The ideal candidate will have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders. You will be responsible for resolving technical issues, escalating complex problems, and maintaining accurate records.
Key Performance Indicators- Resolution rate: 80%.
- First Contact Resolution (FCR) rate: 70%.
- Average handling time (AHT): 10 minutes.
- Competitive salary.
- Meal allowance on card.
- Staff canteen with varied food options and river-facing balcony seating.
- Well-rounded health and life insurance packages.
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Multilingual Help Desk Agent
1 dia atrás
Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiroWe are looking for a Multilingual Help Desk Agent to join Tn Portugal's customer service team.About the Role:You will be responsible for providing technical support to hotels using our supplier platformAssist hotels in troubleshooting issues related to the platformWork with hoteliers and suppliers to ensure seamless platform functionalityWhat We Offer:An...
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Service Desk Agent
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroJob Summary: We are seeking a Service Desk Agent to join our team in Lisbon. As a Service Desk Agent, you will be responsible for providing exceptional customer service at a national and international level.Your Key Responsibilities:Provide timely and effective support to customers through various communication channels;Manage multiple processes...
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Service Desk Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Iptor Supply Chain Systems Tempo inteiroPress continue to see content specific to your location.Service Desk AgentLisboaEUR 20,000 - 30,000SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENTWe are a niche ERP software vendor dedicated to delivering innovative, high-quality solutions that empower our customers to streamline their operations and drive growth. Our product suite spans modern and...
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Multilingual Help Desk Specialist
Há 5 dias
Lisboa, Lisboa, Portugal Cognizant Tempo inteiroWe have an exciting opportunity for a skilled Multilingual Help Desk Specialist to join our team at Cognizant. As a Multilingual Help Desk Specialist, you will provide technical support to customers who use any of our client's paid products.Responsibilities:Answer customer inquiries and resolve issues via phone, email, or chatProvide general and technical...
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Multilingual Support Agent
Há 4 dias
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the RoleAs a Multilingual Support Agent, you will be responsible for providing exceptional customer service to Italian-speaking customers via phone, email, and chat.
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Customer Service Desk Agent
Há 6 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroAs a Customer Service Desk Agent at TN Portugal, you will play a critical role in providing exceptional customer experiences. This position involves handling customer inquiries, resolving technical issues, and collaborating with internal teams to deliver world-class support services.Main Responsibilities:Respond to customer inquiries in a timely and...
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Multilingual Customer Service Agent
Há 7 dias
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroWe're seeking a highly motivated and detail-oriented individual to join our customer care team as a multilingual customer service agent. The ideal candidate will possess excellent communication skills, be fluent in Dutch and English, and have experience in contact centers.Key Responsibilities:Provide exceptional customer service via phone, email, and social...
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Service Desk Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Iptor Tempo inteiroSUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENT We are a niche ERP software vendor dedicated to delivering innovative, high-quality solutions that empower our customers to streamline their operations and drive growth.Our product suite spans modern and legacy technologies, and we are embarking on an ambitious development modernization program to...
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Service Desk Agent
1 semana atrás
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENTWe are a niche ERP software vendor dedicated to delivering innovative, high-quality solutions that empower our customers to streamline their operations and drive growth. Our product suite spans modern and legacy technologies, and we are embarking on an ambitious...
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Service Desk Agent
Há 20 horas
Lisboa, Lisboa, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with:SUPPORT OUR GROWTH PLANS AS OUR NEXT SERVICE DESK AGENTWe are a niche ERP software vendor dedicated to delivering innovative, high-quality solutions that empower our customers to streamline their operations and drive growth. Our product suite spans modern and legacy technologies, and we are embarking on an ambitious...
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Help Desk Agent
Há 6 dias
Lisboa, Lisboa, Portugal TalenTrail Tempo inteiroThe Help Desk Agent role at TalenTrail involves providing timely and effective assistance to customers. Your responsibilities will include responding to customer inquiries, developing and maintaining full technical knowledge of the company's products and services, and handling all correspondence. You will also accurately log all calls and maintain and update...
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IT Service Desk Agent
Há 6 dias
Lisboa, Lisboa, Portugal HCLTech Tempo inteiroHCLTech is seeking a skilled IT Service Desk Agent to join our team. As a key member of our support team, you will be responsible for delivering exceptional customer service and support to clients via various communication channels.About the RoleThe successful candidate will be responsible for resolving technical issues, answering client queries, and...
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Help Desk Agent
Há 2 dias
Lisboa, Lisboa, Portugal GrabJobs Tempo inteiroWe are looking for a skilled Help Desk Agent to join our team in Portugal.About the Role:This is an exciting opportunity for a motivated individual to join our team and make a real difference in the lives of our customers. As a Help Desk Agent, you will be responsible for providing top-notch customer support to our clients.Provide exceptional customer...
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Front Desk Agent
Há 2 dias
Lisboa, Lisboa, Portugal Sheraton Cascais Resort Tempo inteiroRequisito: Recrutamos um/a Front Desk Agent para trabalhar no Sheraton Cascais Resort 5*. A posição envolve atender e informar os Clientes sobre as características do Hotel e serviços disponíveis.MissoesAtender e informar os Clientes sobre as características do Hotel e serviços disponíveis, assim como os procedimentos no caso de pequenas...
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Multilingual Support Agent
Há 6 dias
Lisboa, Lisboa, Portugal Blu Selection Tempo inteiroWe are looking for a Multilingual Support Agent to join our team in Lisbon. As a customer service agent, you will provide optimal advice regarding different queries of business clients, create meaningful rapport with key decision makers in the marketing industry, and serve as a consultant for their online advertising strategy.Job Description:Provide...
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Front Desk Agent
Há 4 dias
Lisboa, Lisboa, Portugal Sheraton Cascais Resort Tempo inteiroO Sheraton Cascais Resort 5*, situado na Quinta da Marinha, encontra-se a recrutar um/a Front Desk Agent para se juntar à nossa Equipa de Front Office.MISSÃO: - Atender e informar os Clientes sobre as características do Hotel e serviços disponíveis, assim como os procedimentos no caso de pequenas despesas; - Gerir as reservas, em função da política...
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Front Desk Agent
Há 2 dias
Lisboa, Lisboa, Portugal Sheraton Cascais Resort Tempo inteiroO Sheraton Cascais Resort 5 estrelas, localizado na Quinta da Marinha, está a procura de um/a Agente de Front Desk para integrar a nossa Equipa de Front Office.MisãoAtender e informar os clientes sobre as características do hotel e serviços disponíveis, bem como os procedimentos em caso de pequenas despesas;Gerer as reservas, com base na política...
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Global Technology Help Desk Agent
Há 2 dias
Lisboa, Lisboa, Portugal Tp Tempo inteiroTP in Greece is seeking a highly skilled Global Technology Help Desk Agent to join our team. As a Help Desk Agent, you will be responsible for providing technical support to customers via phone, chat, and email.About the RoleYou will work closely with customers to resolve their technical issues, maintain high customer satisfaction, and represent one of the...
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Agente de Atendimento de Front Desk
Há 12 horas
Lisboa, Lisboa, Portugal Sheraton Cascais Resort Tempo inteiroFunçãoA posição de Front Desk Agent é responsável por garantir uma experiência de hospedagem de alta qualidade para os nossos clientes. As missões incluem:Atender e informar os clientes sobre as características do hotel e serviços disponíveis;Gerenciar as reservas, considerando a política comercial do grupo e a disponibilidade dos quartos...
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Multilingual Customer Care Agent
Há 6 dias
Lisboa, Lisboa, Portugal Teleperformance Portugal Tempo inteiroCustomer Care Position AvailableWe're looking for a skilled and multilingual Multilingual Customer Care Agent to join our team in Portugal. As a key member of our customer service team, you'll be responsible for delivering exceptional support to our clients and their customers.Key AccountabilitiesProvide customer support via phone, email, or chatAssist...