German Speaking Sales Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Genpact Tempo inteiro

Our Ideal Candidate:

We are looking for a highly motivated and results-driven Sales Program Specialist – Process Associate – German – Hybrid Lisbon to join our Strategic Sales team. The ideal candidate will have experience in digital marketing, eCommerce, B2B/B2C sales, digital ad sales, or related field.

Main Responsibilities:

  • Develop expertise in leading social media products and community standards.
  • Foster strong relationships with advertisers and agencies.
  • Provide consultative support on advertiser accounts.
  • Drive advertiser communications and technical issue resolution.
  • Educate advertisers on product usage and troubleshooting.
  • Meet required tasks within agreed turnaround times and standards of quality.

Requirements:

  • Experience or a relevant industry certification in digital marketing, eCommerce, B2B/B2C sales, digital ad sales, or related field.
  • Comfortable with phone conversations and navigating CRM systems.
  • Ability to provide exceptional customer support.
  • Strong understanding of social media.
  • Preferably have experience working with social media monitoring.
  • Preferably have strong IT knowledge.
  • Preferably have achieved either a college degree or an equivalent diploma, or studying towards achieving one.

What We Offer:

  • An attractive salary package.
  • A stable job offer with an employment contract.
  • A multicultural and diverse work environment with employees from over 30 countries.
  • Ongoing language courses, professional training, and great career development opportunities.
  • Free access to our award-winning learning platform.
  • Benefits such as Private Medical Package, Meal Vouchers, or Access to wellness programs.


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