Application Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Quanteam - Portugal (Rainbow Partners Group) Tempo inteiro

Company Overview
Quanteam - Portugal (Rainbow Partners Group) is a consulting firm specializing in Banking, Finance, and Financial Services. Our team of expert consultants collaborates across international offices to provide dual expertise in business and IT.

Job Description
We are seeking an Application Production Support specialist to support our business in their IT needs and understand business workflows and scenarios. The selected candidate will be responsible for managing incidents, requests, changes, and providing updates on issues/tasks/projects to the business, team members, and other project/task partnering teams.

Main Responsibilities

  • Supporting the business in their IT needs and understanding business workflows and scenarios.
  • Managing Incidents, Requests, Changes.
  • Providing updates on issues/tasks/projects to business, team members, and other project/task partnering teams.

Required Skills and Qualifications

  • Technical Skills: Application Performance Monitor (Specifically Dynatrace), General IT infrastructure knowledge, Particular knowledge and experience with RedHat Linux, Shell script.
  • Soft Skills: Good communication skills, Autonomous and proactive person, Team player, Ability to think out-of-the-box and come up with new ideas/improvements for processes, Organizational skills.

Location
This is a hybrid role based in Lisbon. If you feel this opportunity is for you, we encourage you to apply.



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