Application Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal KCS iT Tempo inteiro

We are seeking an exceptional individual to join our team as an Application Support Specialist.

Company Overview

KCS IT is a leading consulting company in the field of Information Technology and Services, committed to creating value for our clients through Consulting, Outsourcing, Innovation, and Training. Our recent expansion to new hubs aims to develop technology for the national and international market.

Job Description

As an Application Support Specialist, you will be responsible for providing top-notch support to our clients, ensuring their technical needs are met efficiently. You will work closely with our Scrum/Agile development teams to resolve issues and implement solutions.

Your primary focus will be on:

  • Providing exceptional customer service and support;
  • Collaborating with cross-functional teams to deliver high-quality solutions;
  • Resolving complex technical issues promptly and effectively;
  • Continuously learning and improving your skills to stay up-to-date with industry trends.
Required Skills and Qualifications

To succeed in this role, you will need:

  • A Bachelor's degree in Computer Science, Software Engineering, or a related field;
  • +3 years of experience in Application Support or a related field;
  • Experience with Windows and Linux operating systems;
  • Knowledge of Powershell and network fundamentals;
  • Python or other programming language experience is a plus;
  • SQL knowledge is also a plus;
  • Excellent communication and collaboration skills;
  • Fluency in English (mandatory);
  • Must be located in Porto or Lisbon (mandatory).
Benefits

We offer a comprehensive benefits package, including:

  • Free training programs to enhance your skills and career growth;
  • International projects in Benelux, offering opportunities for professional growth and cultural exchange;
  • Flexible working arrangements, including hybrid systems, full remote, and onsite projects;
  • Wellness initiatives, such as nutrition, psychologist, general medicine appointments, and yoga/personal training days.


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