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Binance is committed to being an equal opportunity employer and believes that having a diverse workforce is fundamental to our success. As a Customer Service Representative, you will play a crucial role in shaping our user-centric global organization.
Your primary responsibilities will include handling live chats, providing accurate information, and following communication procedures. You will also be responsible for supporting other business units with customer liaison and accurately documenting customer requests.
To excel in this position, you will need to possess excellent communication skills, be proactive, and have a strong sense of responsibility. A minimum of one year's experience in customer service, preferably in finance or e-commerce, is highly desirable. Native-level fluency in French and advanced English is mandatory to support our users in this role.
We offer a competitive salary, company benefits, and the opportunity to work from home. Our team is passionate about delivering top-notch support and exceeding customer expectations.
