Technical Solutions Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Area 1 Security Tempo inteiro

About Us
At Area 1 Security, our mission is to help build a better Internet. We're a highly ambitious, large-scale technology company with a soul. We believe in protecting the free and open Internet, and we're committed to providing equal employment opportunity for all people.

About the Role
We're looking for a skilled Solutions Engineer to join our team. The ideal candidate will have a strong understanding of Internet performance and security technology, as well as excellent communication and presentation skills.

Responsibilities
As a Solutions Engineer, you will be responsible for aiding customers and working closely with every team at Area 1 Security. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer's needs.

Requirements
We're looking for individuals with a good fundamental understanding of how to obtain the technical win so that customers choose our proposed solutions over that of competitors. Additional experience might include a combination of the skills below:

- 3-to-10 years of experience in the IT industry (early or mid-level experience).
- Excellent communication and presentation skills with strong command of business English and one or more languages of the regionally aligned sales team you will be supporting.
- Ability to manage a project, work to deadlines, and prioritise between competing demands.
- Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
- Understanding of 'how the internet works'. For example:
- Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
- Can explain the difference between authoritative DNS & recursive DNS;
- You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;
- Understanding of how customers make buying decisions, how to explain ROI.
- A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
- You're OK with some travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

What We Offer
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. We are an AA/Veterans/Disabled Employer. We're not just a highly ambitious, large-scale technology company. We're a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. We're proud to be an equal opportunity employer. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law.

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