French Speaking Customer Service Agent

1 dia atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro

We are looking for a talented French Speaking Customer Service Agent to join our team at TN Portugal. As a key member of our support team, you will be responsible for delivering exceptional customer experiences through multiple communication channels.

Your responsibilities will include responding to customer requests and inquiries, collaborating with other teams to resolve customer issues, and documenting relevant case information into the system. To succeed in this role, you will need native-level French language skills and fluency in English (B2 level or above). Additionally, you should possess excellent writing and verbal communication skills, with the ability to simplify complex information for non-technical users.

What You Will Do:
  1. Respond to inbound customer requests and inquiries.
  2. Collaborate with other teams to resolve customer issues.
  3. Document relevant case information into the system.


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