Electronics Support Specialist

Há 7 dias


Lisboa, Lisboa, Portugal Teleperformance Greece Tempo inteiro

Are you a French-speaking professional looking to advance your career in customer service? This role offers a unique chance to work with one of the largest electronics companies in the world, based in Greece. As a Customer Service Representative, you will be part of a dynamic team responsible for delivering exceptional customer experiences.

Key Responsibilities:

  • Respond to customer inquiries via email, chat, and phone
  • Provide step-by-step guidance on using new devices and assist with repairs when needed
  • Work collaboratively as part of a team, building strong relationships with colleagues and management
  • Foster positive and proactive communication, ensuring a high level of customer satisfaction

Requirements:

  • Fluency in French (native or near-native level)
  • Excellent written communication skills
  • Good command of English
  • Technical aptitude, including proficiency in Windows and basic troubleshooting
  • Multitasking ability and strong organizational skills

About the Role:

This is an excellent opportunity to develop your skills and experience while working for a multinational company that values diversity and equal opportunities. The successful candidate will receive comprehensive training from certified instructors and have access to various benefits, including competitive salary, relocation support, and health care benefits.

We Offer:

  • Competitive monthly salary: €2,500 - €3,000 + 2 extra salaries per year (€5,000 - €6,000)
  • Relocation package, including flight tickets, accommodation, and house searching support
  • Referral program with up to €3,500 reward
  • Health care benefits and numerous discounts
  • Professional growth and development opportunities
  • Free online Greek language courses
  • State-of-the-art premises with relaxing break areas

Join our team and take advantage of this exciting opportunity to progress your career in customer service


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