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Global Customer Care Professional

1 semana atrás

Lisboa, Lisboa, Portugal Job Squad Tempo inteiro

Company Profile

Our company is dedicated to connecting talented individuals with exciting career opportunities in Europe.

Job Description

We're seeking a highly skilled Customer Support Specialist to join our team:

  • Provide exceptional customer service via multiple channels;
  • Identify and resolve customer complaints and concerns;
  • Collaborate with colleagues to address complex cases;
  • Maintain accurate records in our CRM system.

Key Qualifications

To succeed in this role, you should possess:

  • Native-level proficiency in Dutch and strong English skills;
  • Previous experience in customer-facing roles is beneficial but not essential;
  • Excellent computer skills;
  • Superb problem-solving abilities and research skills;
  • A professional approach and high attention to detail.

Employee Benefits

You'll enjoy:

  • A comprehensive health insurance package;
  • A relocation package that includes a refund of up to 2000 euros, accommodation assistance, and NIF/NISS support;
  • A meal allowance of 7.63 € per working day, paid in 11 installments via a meal card;
  • Performance-based bonuses;
  • Ongoing development opportunities.
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