Online Community Guardian

Há 7 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Role Summary

We are looking for an Online Community Guardian to join our content moderation team in Lisbon. As a key member of our team, you will be responsible for reviewing user-generated content, enforcing platform policies, and addressing user concerns.

Your Key Responsibilities

  1. Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines
  2. Enforce platform policies consistently across all content types and manage user appeals
  3. Collaborate with internal teams to stay up-to-date with emerging trends and best practices
  4. Identify patterns and potential risks by analyzing user behavior and suggest improvements to enhance moderation tools and processes

Requirements

  • Proficiency in Dutch (C1 level) and English (B2 level)
  • EU citizenship or a Portuguese residency card
  • At least one year of experience in customer support
  • Strong analytical, leadership, and communication abilities

What We Offer

A competitive salary, meal allowance, comprehensive health and life insurance, and relocation assistance to support your move to Lisbon.



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