Online Community Guardian
Há 7 dias
Role Summary
We are looking for an Online Community Guardian to join our content moderation team in Lisbon. As a key member of our team, you will be responsible for reviewing user-generated content, enforcing platform policies, and addressing user concerns.
Your Key Responsibilities
- Monitor and evaluate text, images, videos, and links to ensure compliance with community guidelines
- Enforce platform policies consistently across all content types and manage user appeals
- Collaborate with internal teams to stay up-to-date with emerging trends and best practices
- Identify patterns and potential risks by analyzing user behavior and suggest improvements to enhance moderation tools and processes
Requirements
- Proficiency in Dutch (C1 level) and English (B2 level)
- EU citizenship or a Portuguese residency card
- At least one year of experience in customer support
- Strong analytical, leadership, and communication abilities
What We Offer
A competitive salary, meal allowance, comprehensive health and life insurance, and relocation assistance to support your move to Lisbon.
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