Operational Excellence Specialist

Há 6 dias


Lisboa, Lisboa, Portugal BCA Europe Tempo inteiro

Job Title: Operational Excellence Specialist

About BCA Europe:

BCA Europe is a leading used vehicle marketplace operating across 10 countries and utilising 44 compounds. Our goal is to provide accurate and detailed information to buyers, ensuring transparency and the best price for vendors.

Job Summary:

The Operational Excellence Specialist will assess and enhance business performance by driving accuracy of vehicle presentation. You will analyse current processes and procedures, develop business process improvements, and implement changes in workflows to ensure continuous company performance.

Responsibilities:

  • Auditing performance against Standard Operating Procedures (SOPs)
  • Developing, implementing, and maintaining quality audit, corrective action, and preventive action plans to ensure compliance
  • Conducting process assessments and analysing data to identify areas of improvement
  • Supporting country teams to reduce claim numbers and payments

Requirements:

  • Good written and verbal communication skills
  • Dynamic thinking and problem-solving abilities
  • Confidence in leading organisational change
  • Teamwork, influencing, and collaboration with multi-country colleagues


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