Transformation Lead for Banking Operations

1 semana atrás


Lisboa, Lisboa, Portugal Phiture Tempo inteiro
About the Role

The Transformation Lead is responsible for aligning our information systems with the company's growth strategy. This involves driving organizational change and promoting a continuous improvement mindset.

This role fosters the achievement of business goals and ongoing advancements while ensuring proper control of risk and quality of service delivered. Key responsibilities include monitoring relevant SLAs and KPIs and promoting necessary adjustments to optimize business objectives.

Main Activities
  • Manage local teams responsible for banking operations.
  • Steer, supervise, delegate, and control the teams' everyday work.
  • Guarantee proper management of IT risks & cyber security related to their line of work.
  • Manage staff, resources, and budget, including monitoring and optimization of all business costs.
  • Act as a sponsor for the company's innovation processes, fostering and supporting initiatives that lead to a relevant impact on the business and/or teams.
  • Coordinate relationships with other locations and process owners, empowering the team in following up relevant processes.
  • Continuously optimize existing processes, identifying spaces and actions for improvements and efficiencies.
  • Help define and promote WM CTO strategy and ensure operational implementation regarding information systems.
  • Steer transformation program and related projects, either directly or through cross-entity projects.
Requirements

To be successful in this role, you will need:

  • A Bachelor's degree in IT with an excellent understanding of IT roles.
  • Experience managing business stakeholders within the banking area.
  • Excellent active listening and communication skills, both written and verbal.
  • Experience with Program Management.
  • Able to clearly articulate messages to a variety of audiences, including senior management.
  • Able to establish and maintain strong relationships.
  • Able to influence others and move toward a common vision or goal.
  • Flexible and adaptable; able to work in ambiguous situations.
  • Resilient and tenacious with a propensity to persevere.
  • Organized with a natural inclination for planning strategy and tactics.
  • Problem-solving and root cause identification skills.
  • Able to work effectively at all levels in an organization.
  • Must be a team player and able to work collaboratively with and through others.
What We Offer

We offer a competitive salary range of $120,000 - $180,000 per year, depending on experience. Additionally, we provide benefits such as:

  • Diversity and Inclusion commitment
  • Commitment towards work/life balance
  • Remote Working Conditions


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