Customer Service Representative for Viaplay in Lisbon
Há 5 dias
We are seeking a highly skilled Customer Service Representative to join our team in Lisbon, Portugal. This is a part-time opportunity that requires excellent communication and interpersonal skills.
About the RoleIn this role, you will be responsible for handling user inquiries across various communication channels, including voice, email, chat, and social media. You will guide users through account setup and login issues, troubleshoot streaming quality and buffering problems, and provide assistance on compatibility and device settings.
Key Responsibilities- Provide exceptional customer service to users via multiple communication channels
- Assist with subscription management, payment methods, and billing issues
- Troubleshoot technical issues related to streaming quality and compatibility
- Collect and communicate user feedback for platform improvements
- High school diploma required
- Excellent communication and interpersonal skills
- Able to handle confidential information
- Interest in Movies, Series, and Sports
This part-time opportunity offers a competitive salary of €10-12 per hour, depending on experience. Benefits include an international career in a multicultural environment, intensive training, and ample opportunity for growth and development within the company. Teleperformance Portugal is a leading provider of customer experience solutions, recognized for its commitment to employee well-being and professional development.
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Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroAs a customer service representative at Viaplay, you will handle user inquiries across various communication channels: voice, email, chat and social media. Key responsibilities include responding to customer complaints, resolving issues, and providing product information. To succeed in this role, you will need excellent communication skills, a patient...
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Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroCustomer Service Representative RoleAs a customer service representative at Viaplay, you will be responsible for handling user inquiries across various communication channels, including voice, email, chat, and social media. Your primary goal will be to provide excellent customer service and resolve issues efficiently.Key Responsibilities: Registration and...
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Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroJob Summary We are seeking a highly skilled Customer Service Representative to join our team at Viaplay. As a key member of our customer support team, you will be responsible for providing exceptional service to our customers across various communication channels. Key Responsibilities Handle customer inquiries and resolve issues in a timely and...
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Lisboa, Lisboa, Portugal Teleperformance Tempo inteiroKey Responsibilities: As a customer service representative at Viaplay, you will handle user inquiries across various communication channels, including voice, email, chat, and social media. Your primary goal is to provide exceptional support and resolve issues efficiently. Key Tasks: Registration and Sign-in: Guide users through account setup and login...
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