Technical Support Specialist for Lighting Solutions

4 semanas atrás


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro
Job Summary

We are seeking a highly motivated and customer-focused Technical Support Specialist to join our team in Lisbon. As a Technical Support Specialist, you will be responsible for providing exceptional support to customers, ensuring their issues are resolved efficiently and effectively.

Key Responsibilities
  • Provide technical support to customers via phone, email, and social media channels
  • Assist customers with pre-sales, general inquiries, and technical support issues
  • Adapt the company's voice and tone for interactions on various channels
  • Ensure excellent customer satisfaction by responding in a friendly and professional manner
  • Work in a multicultural team environment alongside a diverse team
What We Offer
  • A competitive salary package: 1100€ gross/month (paid 14x) + up to 100€ / month performance bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)
  • Reimbursement of the initial flight ticket up to 400€ for employees living outside Portugal
  • 12 months of accommodation in a shared flat provided by the company (rental fee to pay) for employees living outside Portugal
  • Opportunity to work from home (WFH) depending on the region of Portugal you live in
  • Full paid training, professional development, and career evolution
About Us

Our company is a global Customer Experience Specialist with a presence in over countries. We are a multicultural and international team, and we take pride in our work. We are looking for a talented and motivated individual to join our team in Lisbon.

Requirements
  • You are a native German speaker with a good level of English
  • You are looking for a job opportunity abroad
  • You are motivated and committed to your work
  • You have no trouble with writing in German
  • You are a team player and willing to work with many other nationalities


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