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Multilingual Sales and Survey Coordinator

1 semana atrás


Lisboa, Lisboa, Portugal Tn Portugal Tempo inteiro

About the Role

We are seeking a highly motivated and results-driven Sales and Survey Coordinator to join our team in Lisbon. As a key member of our sales and operations team, you will be responsible for converting leads into tangible business opportunities through effective communication, negotiation, and relationship-building skills.

Key Responsibilities:

  • Convert leads into Virtual or Physical surveys and then into sales by assessing all move requirements.
  • Cooperate with sales and operational team members to ensure a smooth coordination of the leads.
  • Respond to consumer leads within a set time frame, arranging follow-up appointments and establishing strong relationships with customers.
  • Determine customers' needs and match them with the company's service capabilities, ensuring timely updates of sales lead progress in the CRM system.
  • Upsell other services that the company offers, while maintaining excellent customer service standards.

Requirements:

  • A self-starter with a sense of urgency in driving to reach goals.
  • Ability to work in a fast-paced environment and meet tight deadlines.
  • An assertive person with good interpersonal skills, both written and on the phone.
  • A team player who will go the extra mile to secure business.
  • Possess customer service or tele-sales experience, ideally in the logistics/mobility industry.