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Senior Specialist in IT Technology Services
2 meses atrás
Job Description for Senior Specialist in IT Technology Services
SAP, a leading provider of enterprise software solutions, seeks a skilled Senior Specialist in IT Technology Services to join its Security Team within Cloud Application Services (CAS).
As a key member of the team, you will be responsible for delivering comprehensive security services to valued customers, ensuring seamless integration, support, and maintenance of complex security implementations.
Your role will involve collaborating closely with partners and customers, addressing unique security needs and challenges. You will act as a trusted advisor and problem solver, driving innovation to optimize and standardize operational procedures.
Key Responsibilities:
1. Maintain Roles & Responsibilities: Oversee and manage roles and responsibilities within customer environments.
2. Maintain Authorization Concepts: Develop and maintain robust authorization concepts tailored to customer needs.
3. Ensure Segregation of Duties: Ensure proper segregation of duties to mitigate risks for our customers.
4. Conduct Audit Readiness Checks: Perform checks to ensure customer systems are audit-ready.
5. Perform Security Risk Analysis: Analyze and mitigate security risks for our customers.
6. Secure Interfaces: Ensure the security of system interfaces in customer environments.
7. Drive Innovation: Innovate to optimize, automate, and standardize operational processes for our customers.
8. Support Customers: Assist customers in mitigating security-related findings.
9. Deliver High Quality: Ensure stable operations and deliver high-quality services to our customers.
10. Onboard New Colleagues: Support new colleagues during their onboarding process.
Requirements:
• Degree in IT, Business Management, Engineering, or a related field
• 7+ years of experience in SAP solutions with a focus on security-related topics and customer interaction.
• Working experience with security-related topics with strong customer interaction
• In-depth understanding of SAP Security concepts (Authorization & Authentication, Audit Readiness, Application Security).
• Security-related background in SAP Solutions and SAP technology and products such as SAP Identity and Access Management (IAM), SAP GRC (Governance, Risk, and Compliance), and SAP S/4HANA security
• Strong knowledge of security audit norms and best practices, including ISO/IEC 27001.
• Strong problem-solving capabilities in complex environments
• Understanding of best practices for IT service management.
• Fluent in English (German is a plus).
• Excellent verbal and written communication skills and ability to communicate with customers
• Ability to work effectively as a virtual member of a dynamic, dispersed team (remote)
• Ability to establish solid working relationships with customers.
• Professional, committed, and authentic behavior towards stakeholders
About SAP
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.
We win with inclusion
SAP's culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone – regardless of background – feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.
