Senior IT Solution Expert

Há 1 mês


Amadora, Lisboa, Portugal Siemens S.A. Tempo inteiro
Job Description

We are seeking a highly skilled and experienced IT Solutions Specialist to join our team at Siemens S.A. The ideal candidate will have a strong background in IT and a proven track record of delivering high-quality solutions.

Key Responsibilities
  • Provide Level 1 and 2 help desk support for IT incidents and requests, including analysis and problem resolution.
  • Proactively monitor the IT production environment according to KPIs.
  • Contribute to the creation and updating of Application documentation.
  • Collect and scrutinize business requirements.
  • Design IT solutions that align with business processes and architectural recommendations.
  • Design and conduct functional tests throughout development and prior to launch.
  • Engage in continuous improvement initiatives as part of the Solution Expert Chapter.
  • Optimize existing solutions and processes, e.g., by process harmonization, consolidation of applications, interfaces, and other IT Services.
  • Optimize operations while ensuring that regulatory and security requirements as well as agreed service levels are met.
  • Provide trainings to our end users.
Requirements
  • Successfully completed degree in Computer Science, Business or Business information systems, or equivalent education qualification.
  • Excellent IT Know-How and experience in Financial Services (e.g., Controlling and Financial Reporting, Financial Instruments, Leasing and Factoring Business, Risk Management and Risk Controlling Business) and related processes gathered through relevant work experiences.
  • Gain 5-7 years professional experience in IT projects especially with global banking / treasury systems as well as knowledge of SQL, ideally you have at least 2 years experience in LoanIQ.
  • Experience as member of an international, virtual team and working with external partners.
  • Experience in operations and development of IT applications (e.g., ITIL), ideally ITIL certificate.
  • Analytical information processing and decision-making competences.
  • Strong customer orientation.
  • Professional communication and presentation skills.
  • English fluent in speech and writing.
About Siemens S.A.

Siemens S.A. is a leading company in the technological and industrial sector, committed to creating a diverse environment and being an equal opportunity employer. We strongly encourage applications from a diverse talent pool.

A hybrid and flexible working model, along with a budget for home office support and the opportunity to do 16 hours a year of volunteer work, are some of the benefits we offer. Additionally, you'll have access to online learning platforms and discounts with our partners.


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