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Global Health Client Support Specialist

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

**Job Summary:**

We are seeking a highly skilled and dedicated Global Health Client Support Specialist to join our team at Cross Border Talents.

The ideal candidate will have a strong background in client support and account management, with the ability to deliver exceptional service across multiple channels.

**Key Responsibilities:**

  • Deliver outstanding support to health-related clients via phone, live chat, email, and social media
  • Resolve issues related to account setup, verification, finances, and technical aspects within healthcare
  • Provide expert guidance and ensure client satisfaction
  • Contribute to process improvements for a seamless customer experience

**Requirements:**

  • Fluent in French (C2 level)
  • Fluent in English (C1 level)
  • EU Citizenship or Portuguese Residency Card
  • Minimum 1 year of experience in customer support or account management
  • Strong leadership, analytical, and communication skills
  • Eagerness to learn and grow in the health sector

**Why Choose Us:**

We offer an attractive salary that values your skills and experience, as well as additional rewards based on your performance. You will also receive a meal allowance, comprehensive health and life insurance, and the opportunity to work in a dynamic, collaborative in-office environment.

At Cross Border Talents, we strive to provide our clients with exceptional service and support. If you are a motivated and detail-oriented individual who is passionate about delivering excellent results, we encourage you to apply for this exciting opportunity.