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Commercial Expert
2 semanas atrás
About the Role
We are looking for a skilled Commercial Expert to join our team. The successful candidate will be responsible for delivering commercial support, navigating various systems, and providing exceptional customer service.
Key Responsibilities:
- Deliver commercial support, including responding to inbound calls, chats, and emails from patients, healthcare providers, and vendors.
- Provide customer support to wholesalers and/or distributors who purchase client products, including ordering, logistics, and contracted customers.
- Answer general inquiries from Consumers and/or HCPs.
- Work with third-party vendors to provide wholesale/distribution support to requesters.
- Navigate and provide assistance navigating commercial tools and sites.
Requirements:
- F fluen t in En g lish , Ge rman ( m a n d at o ry) an d Fr en ch ( ni c e t ha ve ).
- Experience in Customer Service or related fields.
- Bachelor in Business, Supply Chain or related fields is preferred and/or 2-5 years of experience.
What We Offer
- Competitive salary.
- Private health insurance.
