Upscale Guest Experience Manager
Há 6 dias
Pestana Douro Riverside seeks an experienced Upscale Guest Experience Manager to enhance our guests' stays.
About the RoleThis leadership position requires a strong understanding of hotel operations and a passion for delivering exceptional guest experiences.
Responsibilities- Develop and implement strategies to ensure seamless guest experiences.
- Collaborate with departments to analyze customer feedback and improve overall ratings.
- Provide proactive support to guests, anticipating and resolving issues.
- Maintain open lines of communication with staff to ensure prompt resolution of guest requests.
The successful candidate will possess:
- Proven track record in guest relations management or similar role.
- Knowledge of hotel management best practices and regulatory compliance.
- Familiarity with Hotel Management software.
- Excellent communication and interpersonal skills.
- Strong problem-solving and leadership abilities.
- Flexibility to work varied shifts.
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Guest Services Manager
2 semanas atrás
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroWe are currently seeking a passionate and experienced Guest Service Manager to join the team of Pestana Douro Riverside.The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.Key ResponsibilitiesEnsuring and providing flawless, upscale, professional and high class guest service...
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Guest Services Manager
2 semanas atrás
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroWe are currently seeking a passionate and experienced Guest Service Manager to join the team of Pestana Douro Riverside.The Pestana Hotel Group is the largest Portuguese hotel group with more than 100 hotels in 16 countries across three continents.Key Responsibilities Ensuring and providing flawless, upscale, professional and high class guest service...
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Guest Experience Manager
Há 2 dias
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroHospitality Leadership RoleThe Pestana Hotel Group is a renowned leader in the industry, operating over 100 hotels worldwide. We seek an experienced Guest Service Manager to join our team at Pestana Douro Riverside. About the JobThis role involves providing high-class, professional service to our valued guests. Your key responsibilities will include:...
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Guest Experience Director
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Porto, Porto, Portugal Tn Portugal Tempo inteiroAbout Tn PortugalTn Portugal specializes in maritime training and shipboard recruitment for the global cruise industry. Our mission is to provide exceptional service and create memorable guest experiences.Job OverviewThe Guest Services Manager leads a team of service professionals, ensuring smooth, efficient, and high-quality operations. This role fosters a...
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Shipboard Guest Experience Coordinator
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Porto, Porto, Portugal Royal Caribbean Group Tempo inteiro**The Concierge Experience**At Royal Caribbean Group, we pride ourselves on delivering unforgettable experiences to our guests. As a Guest Experience Coordinator, you will play a vital role in crafting memorable moments that exceed our guests' expectations.Your primary responsibility will be to own the guest's overall experience, from initial inquiry to...
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Guest Experience Specialist
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Guest Services Manager
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Guest Services Manager
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Porto, Porto, Portugal TN Portugal Tempo inteiroSocial network you want to login/join with: At Cruise Academy, we don't just teach it -we've lived it. Founded in 2017 by seafarers for seafarers, we specialize in maritime training and shipboard recruitment for the global cruise industry. We tell it like it is -the good, the bad, and the downright exhausting. No sugarcoating, no sales pitch -just real,...
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Guest Service Manager
1 semana atrás
Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroCompany Description Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas.With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create...
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Guest Service Manager
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Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroCompany Description Mystic Ocean is a new ocean cruise company based in Portugal, that offers cruises along iconic destinations such as Mediterranean, Baltic and North Seas. With a focus on delivering a value for money experience to its guests, Mystic Ocean is committed to establish a corporate culture focused on creating enriching career paths that create...
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Customer Experience Manager
Há 4 dias
Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroJob SummaryWe are seeking a highly skilled Customer Experience Manager to join our team at Descompagnons Trabalho Temporário Lda. As a key member of our onboard staff, you will be responsible for ensuring that our guests receive exceptional service and have an unforgettable experience on board.Key Responsibilities:Provide excellent customer service and...
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Guest Services Manager
Há 6 dias
Porto, Porto, Portugal Descompagnons Trabalho Temporário Lda Tempo inteiroJob DescriptionWe are seeking an experienced Guest Services Manager to join our team at Descompagnons Trabalho Temporário Lda. As a key member of our front office team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable stay.The successful candidate will have a proven track record of delivering...
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Service Delivery Director
Há 2 dias
Porto, Porto, Portugal Pestana Hotel Group Tempo inteiroPestana Douro Riverside OverviewWe are a prestigious hotel group with over 100 hotels across three continents. Our team is passionate about delivering exceptional guest experiences.Job SummaryAs a Guest Service Manager, you will be responsible for ensuring seamless and professional service to our esteemed guests. Key responsibilities include analyzing...
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Guest Experience Specialist Porto
2 semanas atrás
Porto, Porto, Portugal Guestready Group Tempo inteiroGuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests.We are currently operating in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, and we're growing fast.Launched in 2016, with over 3.3 million guest nights sold, generating...
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Porto Guest Experience Specialist
1 dia atrás
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Guest Experience Specialist Porto
1 dia atrás
Porto, Porto, Portugal GuestReady Group Tempo inteiroGuestReady is a globally leading short-term rental management and hospitality company, providing great services to property owners, and amazing stays to guests. We are currently operating in the United Kingdom, France, Portugal, Spain, and the United Arab Emirates, and we're growing fast. Launched in 2016, with over 3.3 million guest nights sold, generating...