Insurance Industry Professional
Há 7 dias
Our client is a dynamic and growing team specializing in offering personal insurance solutions. We require an experienced Insurance Industry Professional to join our team in Lisbon, Portugal.
Job DescriptionThe successful candidate will be responsible for:
- Evaluating and managing customer claims in accordance with company policies and procedures
- Liaising with insurance companies and clients via phone and email to resolve queries and issues
- Coordinating direct billing processes with international providers to ensure timely and accurate payments
- Handling a portfolio of clients with expatriates stationed worldwide, providing exceptional customer service and support
- Processing e-claims and invoicing in a timely and accurate manner
- Fluency in English and French (mandatory)
- Previous experience in insurance, particularly in the medical sector, within an international environment is preferred
- Strong communication and teamwork skills
- Service-oriented mindset
- Excellent attention to detail
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