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We are a luxury spa brand dedicated to providing memorable experiences, perfect environments, and programs that promote health and well-being in its broadest sense.
Job Description:E-commerce Manager Position
We are seeking an experienced E-commerce Manager to join our team. As an E-commerce Manager, you will play a key role in driving online sales for Serenity - The Art of Well Being. Your primary responsibilities will include developing and executing a comprehensive e-commerce strategy, managing the website, and implementing effective digital marketing campaigns to drive traffic and conversion.
You will be responsible for overseeing web development, design, and content updates, as well as managing all aspects of the website, including product listings, customer experience optimization, and addressing customer inquiries. Additionally, you will implement strategies to increase online sales, such as optimizing product pages for search engines (SEO), improving conversion rates, and implementing upselling or cross-selling techniques.
Key Responsibilities:
- Develop and execute a comprehensive e-commerce strategy for Serenity - The Art of Well Being
- Manage the website, ensuring it is user-friendly, visually appealing, and functional
- Implement effective digital marketing campaigns to drive traffic and conversion
- Oversee web development, design, and content updates
- Manage all aspects of the website, including product listings and customer experience optimization
- Address customer inquiries and resolve complaints
- Implement strategies to increase online sales
Requirements:
- Bachelor's degree in Marketing, Business Administration, or related field required
- Minimum of 3-5 years of experience in e-commerce management
- Proven track record of success in driving online sales and revenue growth through strategic digital marketing initiatives
- Proficiency in e-commerce platforms (e.g., Shopify, WooCommerce) and content management systems (e.g., WordPress)
- Strong analytical skills, with the ability to interpret data and make data-driven decisions
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