CRM Deployment Specialist

2 semanas atrás


Lisboa, Lisboa, Portugal Nestlé Sa Tempo inteiro

About Us
Nestle Business Services (NBS) is a global leader in providing financial, HR, and marketing services to the Nestle Group. We are a diverse team of professionals passionate about digital innovation and process improvement. We are seeking a talented CRM Deployment Specialist to join our team in Lisbon.

Job Summary
The NBS Integrated Marketing Services team is looking for a CRM Deployment Specialist to provide exceptional customer experience by deploying campaigns for Nestle's brands across various communication channels. The ideal candidate will have experience with email marketing tools, HTML, and CSS, as well as proficiency in English. If you are a team player with a passion for digital marketing, we encourage you to apply.

Key Responsibilities
Work with Nestle's brands to create email, push notification, and SMS campaigns based on defined strategies;
Design customer journeys according to brand guidelines;
Implement database segmentation on email marketing tools;
Monitor campaigns and create KPI reports;
Ensure campaign deliverability using email marketing best practices and analyzing KPIs;
Build effective relationships with internal and external stakeholders.

Requirements
Bachelor's or Master's degree in Marketing, Digital Marketing, or related field;
Experience with email marketing tools (e.g. MailChimp, Adobe Campaign);
Knowledge of HTML and CSS;
Proficiency in English (spoken and written);
Ability to quickly learn new technologies and working methods;
Good analytical skills;
Knowledge of marketing automation and customer journey creation (a plus).

What We Offer
Development of expertise in Nestle's Shared Services Business;
Immersion in a culturally diverse team;
Local and international exposure;
Flexible working environment;
Engagement and wellbeing activities;
Competitive salary and annual bonus according to performance;
Meal allowance card;
Flex benefits;
Company equipment according to professional needs;
E-learning courses and training program to get you where you aim to be;
Career progression and possibilities for international career.


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