Digital Advertising Specialist

Há 6 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro

Unlock a Rewarding Career in Digital Advertising

As a Customer Delight Specialist at Cross Border Talents, you will play a pivotal role in ensuring that Small and Medium-Sized Businesses (SMBs) have a seamless experience with our online advertising solutions.

We are seeking a highly motivated and customer-centric individual to join our team in Lisbon, Portugal. As a Digital Advertising Specialist, you will be the key point of contact for clients across multiple channels, helping them grow their businesses through phone, email, and chat support.

Your Key Responsibilities:

  • Customer Support: Provide top-notch support to SMB clients, ensuring their satisfaction through phone, email, and chat.
  • Business Growth Assistance: Help clients navigate and grow their businesses using our online advertising solutions, providing pre- and post-sales support.
  • Product Support: Offer expert guidance on self-service advertising products and tools, enhancing the customer experience.
  • Trend Identification: Analyze customer feedback and trends, identifying common issues to help multiple SMB clients.
  • Customer Insights: Collect and relay vital product feedback from customers to our engineering team, contributing to product development and improvement.

A Competitive Salary Package

You can expect a competitive salary package, including:

  • Benefits: Private health insurance, meal card, holiday bonuses, accommodation, flight reimbursements, and more.
  • Salary: 1,298.11 EUR /month (including base salary, Christmas and Holiday bonuses, and food allowance)
  • Relocation Assistance: Airport pick-up, assistance with registration in Portugal, company-provided accommodation within 20-60 minutes from the office.

About the Role

This is an exciting opportunity to work for a globally renowned brand, driving innovation and growth in the digital advertising industry. As a Customer Delight Specialist, you will contribute valuable insights that drive product innovation and make a significant impact on SMB clients.

Why Join Us?

At Cross Border Talents, we offer a dynamic and supportive work environment, with opportunities for professional growth and development. If you are passionate about digital advertising, customer service, and helping businesses thrive, we want to hear from you.



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