Technical Support Engineer Trainee
4 semanas atrás
Are you ready to embark on a transformative journey with a multinational company that embodies the dynamism of a startup? Our Schneider Trainee Program is designed to test your skills, boost your career, and provide a unique opportunity to co-create solutions to key challenges in the industry.
What You'll Learn- Ongoing proactive research and learning about new products, technologies, and applications.
- Provide technical support in post-sales and pre-sales by answering incoming communications from customers on all channels.
- Assist customers with obtaining log and configuration files through the network.
- Perform remote connections to diagnose and solve customer needs.
- Launch initiatives looking for innovation and digital transformation to improve our processes and customer experience.
- University Degree in a relevant Engineering Area (in course).
- Desirable knowledge in: Low voltage products, Communication protocols (Modbus TCP/RTU, Ethernet IP), IT skills.
- Proficiency in Portuguese (native), Fluency in Spanish (preferable), Fluency in English (B2 demonstrable).
- Strong verbal and written communication skills, problem-solving abilities, aptitude to understand and explain technical information, interpersonal, communication, and time management skills.
- An experience specially designed for your learning and development.
- Paid internships (depending on the schedule you establish, min. 20 hours and max. 30 hours per week, € 700-900 / month).
- Monthly sessions to enhance your development and employability (Trainee's Academy).
- Track your evolution and learning.
- Time flexibility to combine it with your studies.
- One day of free disposal per month (cumulative).
We seek out and reward people for putting the customer first, being disruptive to the status quo, embracing different perspectives, continuously learning, and acting like owners. We want our employees to reflect the diversity of the communities in which we operate. We welcome people as they are, creating an inclusive culture where all forms of diversity are seen as a real value for the company. We're looking for people with a passion for success — on the job and beyond.
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