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Field Service Team Lead

1 semana atrás

Lisboa, Lisboa, Portugal Rapiscan Systems Tempo inteiro
Job Description

We are seeking a highly skilled Field Service Team Lead to join our team in Portugal. As a key member of our regional operations team, you will be responsible for the coordination of installation, repair, and maintenance support of Rapiscan's products across Portugal and Southern Europe.

Key Responsibilities:
  • Coordinate day-to-day service delivery of a regional team of Field Service Engineers
  • Manage the execution of maintenance plans and ensure compliance with technical requirements
  • Ensure logistics requirements are met and stock levels are up-to-date
  • Prepare incident reports in the client's ERP and monitor completion status
Requirements:
  • Working towards an overall technical/team leadership role
  • Excellent communication, organisational, and administration discipline
  • Attention to details
  • Previous experience working in a customer-facing environment (beneficial)