Customer Service Team Lead

Direct message the job poster from United Call CentersHR Business Partner at United Call CentersAbout United Call Centers (UCC) United Call Centers (UCC) is a global leader in customer experience solutions, specializing in multilingual support for various industries. With a fully remote workforce, we connect businesses with highly skilled professionals who...

About United Call CentersUnited Call Centers (UCC) is a global leader in customer experience solutions, specializing in multilingual support for various industries. We connect businesses with highly skilled professionals who deliver top-quality customer service.We are looking for a freelance Customer Service Team Lead to oversee and support our customer...

**About United Call Centers (UCC)**United Call Centers (UCC) is a global leader in customer experience solutions, specializing in multilingual support for various industries. With a fully remote workforce, we connect businesses with highly skilled professionals who deliver top-quality customer service.We are looking for a freelance Customer Service Team Lead...

Role OverviewThis is an exciting opportunity to lead a team at Bosch Service Solutions SA and drive operational excellence.About the JobKey Accountabilities:Direct and supervise team members to ensure smooth operation.Collaborate with stakeholders to set and achieve team targets.Develop and implement strategies to improve team performance.Conduct Performance...

We provide exceptional service to Salt customers, delivering a great customer experience. We value human interactions, focusing on personal and refreshing experiences.Job OverviewManage a team of customer service representatives.Encourage the team to achieve departmental targets.Oversee the team's performance and ensure adherence to defined processes.Lead...

About the RoleUnited Call Centers is a global leader in customer experience solutions, specializing in multilingual support for various industries. As we continue to grow, we are looking for a Senior Customer Service Manager to oversee and support our customer service teams in delivering exceptional service.Key ResponsibilitiesLead and mentor a team of...

Customer Labs supports a leading BPO player in the industry to increase their Italian-speaking customer service team for a global search engine. As an Italian-speaking customer support specialist, you will handle customer inquiries related to product features, technical issues, and other questions.Your Role:Respond to customer requests via phone, email,...

Job DescriptionAs a Customer Service Team Lead, you will be responsible for leading and motivating employees to meet and exceed personal targets and team SLA's. This includes measuring and improving the productivity of the team, communicating effectively with team members and stakeholders, and conducting regular one-to-ones and performance reviews.You will...

About the RoleWe are looking for an experienced Customer Service Team Lead who can lead our customer service team in the banking industry. As a key member of our team, you will be responsible for driving business growth, optimizing performance, and ensuring exceptional customer satisfaction.Key ResponsibilitiesDevelop and implement strategies to improve...

team.blue is an ecosystem of successful brands working together across regions to provide customers with everything they need to succeed online. 60+ successful brands make up the group; with a team of 2700 experts serving its 3.3 million customers across Europe and beyond.team.blue's brands are a mix of traditional hosting businesses, offering services from...

Customer Support Specialist OpportunityWe are seeking a highly skilled and Italian-speaking Customer Support Specialist to join our team at Customer Labs. This role will be based in Lisbon or remote, with flexible working hours and a competitive salary package.About the RoleThis is an exciting opportunity for an Italian-speaking professional to provide...

**About the Role**Randstad is recruiting for an Sales and Customer Service Team Lead position as part of our partnership with a leading German automotive company. This is a unique opportunity to join a dynamic operational environment and drive impactful change.**Key Responsibilities**The Sales and Customer Service Team Lead will be responsible for overseeing...

Italian-speaking Customer Service Specialist (Search Engine)Workster supports a leading BPO player in the industry in their pursuit to increase their Italian-speaking Customer Service Team for the world's largest search engine.As a Customer Support Specialist for a well-known client, you will handle customer inquiries related to product features, technical...

About United Call Centers (UCC)\United Call Centers (UCC) is a global leader in customer experience solutions. We specialize in multilingual support for various industries, connecting businesses with highly skilled professionals who deliver top-quality customer service.\The Role\\Lead and mentor a team of remote customer service agents, driving high...

**Job Description Summary**We are seeking a skilled Customer Support Specialist to join our French-speaking customer service team. As a key member of our team, you will be responsible for handling customer inquiries related to product features, technical issues, and other questions.Key Requirements:Fluent French language skills.Previous customer service or...

**Job Overview**A senior leadership role in our Customer Service Team, overseeing the provision of services and driving KPIs. As an Assistant Contact Center Manager, you will be responsible for managing a team of 1st Line Managers and ensuring compliance with our methodology.**Key Responsibilities:**Manage daily operations to achieve objectives and meet...

About Eugenia TalentWe are a people-first organization dedicated to delivering outstanding results in the telecommunications industry. Our team is passionate about innovation and excellence, and we are seeking like-minded professionals to join our ranks.Job Overview:In this role as Team Leader for a Telecommunications Company, you will lead a team of...

Company OverviewTeleperformance Portugal is a leading provider of customer experience solutions, with a multicultural and highly qualified team offering integrated omnichannel services in 35 languages.

About the RoleAs a Customer Success Team Lead at Phiture, you will play a pivotal role in shaping customer experiences. You will lead a team of early-career professionals, guiding them as they help customers unlock the full potential of our solutions.Key ResponsibilitiesRecruit, train, and manage a high-performing team of early-career Customer Success...

Succeed in Delivering World-Class Customer ExperiencesThis is an exciting opportunity to join our Client Service team as a Customer Success Manager Team Lead, where you will play a key role in driving customer success for Mastercard Services, Data and Platforms.You will build strong relationships with clients and internal stakeholders, acting as 'voice of...