Digital Sales Associate
Há 4 dias
About the Role
We are seeking a highly motivated Digital Sales Associate to join our team in Lisbon. As a key member of our Strategic Sales team, you will play a crucial role in driving growth and revenue for our advertisers.
Your primary responsibility will be to support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption.
You will work closely with our cross-functional teams to develop and execute strategic plans that meet the needs of our clients.
Key Responsibilities:
- Becoming knowledgeable and passionate about leading social media products and community standards
- Having strong interpersonal skills, verbal and written communication skills
- Providing support through various channels, including online chat, emails, instant messaging, and phone calls
- Collecting advertiser requirements, providing guidance on best practices, and applying technology and product knowledge to address advertiser's business needs
- Acting as a point of contact to provide consultative support on agencies and advertisers accounts
- Driving advertiser communications and technical issue resolution, aiming to achieve a high level of customer satisfaction
- Educating advertisers on product usage, troubleshooting, and resolving complex cases
- Completing required tasks within agreed turnaround times and standards of quality
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