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Technical Support and Solutions Engineer
2 semanas atrás
Job Summary
TN Portugal's Customer Service & Support team is looking for a skilled Technical Support and Solutions Engineer to join our team. As a Technical Support and Solutions Engineer, you will own, troubleshoot, and solve customer technical issues.
This role requires strong problem-solving and troubleshooting skills, as well as excellent communication and collaboration skills. You will work closely with teams to resolve customer issues and develop new solutions.
Responsibilities
- Review, investigate, and solve customer technical issues
- Collaborate with teams to resolve customer issues
- Participate in communities with peer delivery roles
- Develop specific technical and professional proficiency through training and readiness
- Identify potential product defects and provide feedback to senior engineers
Benefits
- Industry leading healthcare benefits
- Educational resources
- Discounts on products and services
- Savings and investments
- Generous time away
- Giving programs
- Opportunities to network and connect
