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Technical Support Engineer
2 semanas atrás
We are a dynamic and innovative technology company dedicated to delivering cutting-edge solutions to our clients. Our team is seeking a talented Business Intelligence Support Engineer to help us continue to grow and succeed.
About the Role:
- Resolve complex problems through thorough troubleshooting and debugging.
- Provide technical support to clients with expertise in data analytics and reporting.
- Communicate technical concepts effectively to senior business users and stakeholders.
Key Responsibilities:
- Support clients in resolving technical issues related to data analytics and reporting.
- Develop and implement solutions using Microsoft Power BI and other BI tools.
- Maintain a high level of knowledge on industry trends and technologies to provide innovative solutions.
- Collaborate with cross-functional teams to ensure seamless delivery of projects.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field.
- At least 3 years of experience in technical support, technical consulting, or information technology.
- Proficiency in Microsoft Power BI, SQL Server Analysis Services, and database management systems.
- Excellent communication and problem-solving skills.