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About Us
At RoomRaccoon, we are passionate about delivering exceptional support experiences for our clients. We foster satisfaction and long-term loyalty through clear communication, empathy, and effective troubleshooting.
Job Description
As a Customer Care Consultant, you will work closely with our Implementations Team to ensure seamless transitions of client accounts to support. You will acknowledge dissatisfaction, demonstrate care, and retain clients by understanding their situations and behaviors.
Key Skills
- Excellent interpersonal skills
- Technical proficiency in working on different systems
- Ability to understand and respond to client needs