Digital Experience Expert
Há 3 dias
Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Estimated salary: $120,000 - $180,000 per year. Powered by AI and an unmatched set of cloud, internet, and enterprise network telemetry data, ThousandEyes enables IT teams to proactively detect, diagnose, and remediate issues before they impact end-user experiences.
About the Role We are looking for an experienced Solutions Engineer to join our team. You will be the customer interface of an exciting new technology and work closely with the enterprise sales team presenting ThousandEyes in prospective business opportunities. Your key responsibilities will include assisting sales in technical prospecting, demonstrating solution capabilities and use-cases, building and maintaining technical relationships with customers, and accelerating ThousandEyes growth through expanding market awareness and closing business.
Key Responsibilities:
- Support the technical sales process
- Assist sales in technical prospecting to help uncover opportunities
- Demonstrate solution to showcase capabilities and use-cases
- Build and maintain a technical and trusted advisor relationship with customers
- Accelerate ThousandEyes growth through expanding market awareness of ThousandEyes and closing business
You'll Do the following: Support the technical sales process Assist sales in technical prospecting to help uncover opportunities Demonstrate solution to showcase capabilities and use-cases Build and maintain a technical and trusted advisor relationship with customers Scope and architect solution deployments Present to decision makers during trial wrap-up meetings Participate as a member of the Solutions Engineering teams Participate on weekly team meetings Participate in quarterly business review sales meetings Present technical topics and successful wins Share technical challenges and ways to overcome Interact with team to ask questions, share experiences, and exchange ideas Help establish and enhance demonstration material showcasing the solution Research technical topics impacting the industry to grow as an industry leader Interface with Marketing Support trade shows and networking events Support ThousandEyes Connect events Contribute to blog and social media posts Suggest and contribute to white-papers and case studies Interface with Product Management and Engineering Provide solution feedback from hands-on use and customer interaction Provide solution suggestions and enhancements to drive solution strategy Participate, drive and provide feedback on internal and external solution beta programs Interface with Customer Success Coordinate with Customer Success in providing post-sales support (training, deployment, support, etc).
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