Fully Remote French Customer Support Specialist

Há 5 dias


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro
Customer Service Opportunity

Cross Border Talents is looking for an experienced and multilingual customer support specialist to join our team. As a Fully Remote French Customer Support Specialist, you will play a vital role in delivering exceptional customer experiences for travelers worldwide.

Key Responsibilities

* Provide timely and effective support to customers via phone, email, or chat
* Resolve customer complaints and issues efficiently and professionally
* Collaborate with internal teams to ensure seamless service delivery
* Maintain accurate records and reports to track customer interactions and feedback

Requirements

* Fluency in French (C2 level) and B2+ English, both spoken and written
* Minimum 1 year of customer service experience in a call center or tourism-related industry
* Ability to work in a fast-paced environment and meet productivity targets
* Strong communication and problem-solving skills

What We Offer

* A competitive salary package with performance-based bonuses
* Opportunities for career growth and professional development
* A dynamic and supportive work environment with a diverse team of professionals

Work-Life Balance

We understand the importance of maintaining a healthy work-life balance. That's why we offer flexible scheduling and remote work options to help you achieve your goals outside of work.

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